Hello Fellow Makers,
Your business and support is what keeps the Home Row vision alive and I value my customers and their experience above all things. Please review the following terms and conditions, which govern your use of our website. I’ve done my best to keep the content on this page simple and easy to digest, but please do not hesitate to contact me with any questions you might have regarding the following information.
Shipping & Returns:
All orders ship via USPS First Class Mail within the US, or USPS First Class International to the rest of the world. Please allow 1-3 business days for your order to leave my hands and journey towards yours. Tracking numbers for US orders and customs numbers for International orders are provided upon request.
I do my very best to list items accurately with photographs that are true to life but please understand that your computer monitor may display colors a little differently than mine.
If you are unhappy with your order in any way, please contact me within 10 days after receiving your item so we can promptly discuss how to make you happy! Returns and exchanges are considered on a case by case basis depending on customer comments and concerns. You may be liable for shipping costs to return items depending on your location.
All content on this site, including but not limited to designs, illustrations, images, photography, text, and graphics is copyright © Home Row Fiber Co. No part of this website, its contents or its products may be distributed, reproduced, re-sold or shared in any form without express permission granted in writing by Home Row Fiber Co.
All patterns purchased through our website are for personal use only and may not be copied, reproduced, shared or re-sold in whole or part without express permission granted in writing by Home Row Fiber Co. At this time you may not sell items made with Home Row Fiber Co patterns. Making items from our patterns exclusively for charitable, not-for-profit causes may be allowed by establishing a licensing agreement between the maker and Home Row Fiber Co. All purchases of patterns through our site constitute understanding and agreement to these terms. For licensing information, please contact us.
PDF patterns are a digital product that cannot be returned or exchanged. Please read the pattern descriptions thoroughly before purchasing so you know what you’re getting. If you’re having difficulties downloading your pattern, assembling tiled PDFs, or if you need extra help following along with the instructions please contact us and we’ll be happy to help you.
Our blog and social media pages are public. By sharing thoughts and comments with us on our blog posts or social media pages you should be aware that any personal information disclosed within a comment can be read, collected and potentially used by others. Home Row Fiber Co. is not responsible for the personal information users select to disclose on our blog or social media pages.