Hello Fellow Makers,
Your business and support is what keeps the Home Row vision alive and I value my customers and their experience above all things. Please review the following terms and conditions, which govern your use of this website. I’ve done my best to keep the content on this page simple and easy to digest, but please do not hesitate to contact me with any questions you might have regarding the following information.
Shipping & Returns:
All orders ship via USPS First Class Mail within the US, or USPS First Class International to the rest of the world. I utilize flat-rate pricing on shipping: $6.00USD on all orders within the US, regardless of weight, and $15.00USD on all orders outside of the US, regardless of weight. Please allow 1-3 business days for your order to leave my hands and journey towards yours. Tracking numbers for all packages are provided automatically when your order is marked as complete. Check your spam folder first if you’re missing your tracking information, then please feel free to contact me with any questions about your order.
I choose environmentally-friendly packaging whenever I can, including paper and plastic products made from recyclable, post-consumer waste.
Returns, exchanges, and refunds are considered on a case-by-case basis depending on the item and your concerns. You may be liable for shipping costs to return items from outside the US. If you are unhappy with your order in any way, please contact me within 10 days after receiving your item so we can promptly discuss how to make you happy! My work makes me happy, I want it to make you happy as well 🙂
Note: I do my very best to list items accurately with photographs that are true to life, but please understand that your computer monitor may display colors a little differently than mine.
My home studio is pet-friendly! I have a dogkid and a catkid who sleep in close proximity to my work table. They’re needy. I don’t judge them. I do lint-roll and carefully inspect everything before it ships out, but if you have extreme allergies to dogs or cats, please purchase with caution! Complimentary pet hair sometimes slips through.
Newsletter subscription sign-ups are voluntary submitted by you via homerowfiber.co. You may opt in or opt out of the newsletter subscription service at any time. I do not manually add email addresses to my newsletter subscription list.
This site uses industry standard Secure Socket Layer (SSL) technology ensuring your information is protected with both server authentication and data encryption. In addition, HomeRowFiber.co is hosted in a dedicated server environment that uses a firewall and other advanced technology to prevent interference or outside access. This website may use “cookies” and tracking technology depending on the features offered. Cookies are useful for gathering information such as browser type and operating system, tracking the number of visitors to homerowfiber.co, and understanding how visitors use the site.
All content on this site, including but not limited to designs, illustrations, images, photography, text, and graphics is copyright © Home Row Fiber Co. No part of this website, its contents or its products may be distributed, reproduced, re-sold or shared in any form without permission granted in writing by Home Row Fiber Co.
All PDF files purchased through this website are for personal use only and may not be copied, reproduced, shared or re-sold in whole or part without permission granted in writing by Home Row Fiber Co. At this time you may not sell items made with Home Row Fiber Co patterns. All purchases of patterns through my site constitute understanding and agreement to these terms. For licensing information, please contact me.
PDF files are a digital product that cannot be returned or exchanged. Please read the descriptions thoroughly before purchasing so you know what you’re getting. If you’re having difficulties downloading your files please contact me and I’ll be happy to help you.
Digital PDF files are emailed to you automatically after purchase, so please check your spam folder first if you’re missing your purchase receipt containing the pattern files.
My blog and social media pages are public. By sharing thoughts and comments with me on blog posts or social media pages you should be aware that any personal information disclosed within a comment can be read, collected and potentially used by others. Home Row Fiber Co. is not responsible for the personal information users choose to disclose on my blog or social media pages.